Shipping and Returns



At, every detail is important and nothing is more important to us than your satisfaction. We are confident that you will be comfortable with your purchase. However, if the need arises you may return your unworn, unwashed merchandise within 60 days. You may return purchases by mail. Purchases being mailed back to the warehouse will only receive a refund for the returned merchandise. If items are marked FINAL SALE, they are not eligible for refund, exchange.


Shipping Options


Standard ground shipping:




Free Shipping on all orders of $150 or more before taxes.

Delivers in 5-7 business days

Express shipping:




Estimated arrival 1-2 business day (pm)

Each additional pair: $3.00


Your order must be placed by 11:00 am CT, Monday through Friday, to receive your shipment by second business day or next business day. We do not deliver for on Saturdays, Sundays or national and federal holidays.

Contact Us:

If you have experienced any problems with your order, help is always right at your fingertips. You may contact us by email or phone. To send an email click here, or call 1-800-344-5564 Monday through Friday from 9am to 6pm CT. Our friendly service specialists will be glad to answer any questions you might have about our merchandise or your order.

Secure Ordering:

Yes, it is secure. Protecting your order information is a priority. Sam Edelman makes every effort to protect your online order information by using Secure Sockets Layer (SSL) technology. Your browser and Sam Edelman's secure server encrypt your confidential information during transmission, ensuring that your purchase stays private and protected.

Returns & Exchanges:

Please see our Return/Exchange Policy